1. Contact Information
2. Payments
3. Shipping and Handling
4. Return Policy
5. Questions Regarding Our Merchandise
6. Advertising, Selling with PunkRockLand.com
Contact Information
Q. How can I contact PunkRockLand.com regarding my order or other general questions?
A. You can contact PunkRockLand.com via email. Our email is sales@punkrockland.com
Q. Do you have a physical PunkRockLand store location?
A. No. PunkRockLand.com is expanding, but at a given time it is an Internet based store.
Q. What are some steps I should take in order to make changes to my order ?
A. You have to contact PunkRockLand.com via email within 24 hours in order to make changes to your order. Please see Return policy pages for all other inquires regarding your order.
Payments
Q. Can I trust PunkRockLand.com with my personal information while placing an order?
A. Yes. PunkRockLand.com uses a Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Please read more about our web security here.
Q. What happens with my personal information after my order is shipped?
A. PunkRockLand.com will keep a record of your order in order to assure quality service if any questions regarding your order were to arise.
Q. What are my payment choices?
A. PunkRockLand.com accepts All Major Credit Cards, PayPal, Money Orders, Cash and Cashier's checks.
Q. I would like to pay with Money Order or Check, what should I do?
A. Please choose the item you want then place it to your shopping cart. In the shopping cart press the button "Money Order or Check". You will have to fill a form with your Shipping address. Make sure it was filled correctly. We are not responsible for items shipped to the incorrect address. The information you have entered will be sent to your email. Please print it out and send it along with your money order or check. Customers outside of US have to pay using International Money Order only in US Dollars.
*Note on Credit Card and Debit Card Fraud
In order to protect ourselves and our buyers from credit card fraud we will review each order to make sure that Billing address matches name and address associated with credit card. If illegal transaction should take place, all provided information along with order time, IP address and ISP will be forwarded to proper authorities. Law breakers will face “zero tolerance” and will be persecuted to the fullest extent of the law.
Shipping and Handling
Q. I would like detailed information on Domestic and International Shipping rates?
A. Please review our Shipping Policy If you have any other questions please contact us via email.
Return Policy
Q. I would like to review your Return Policy?
A. Please review our Return Policy
If you have any other questions please contact us via email.
Questions Regarding Our Merchandise
Q. Are there any Wholesale options available through PunkRockLand.com?
A. Yes. Please contact us via email. Include your name and contact information.
Q. Do you make and print items?
A. No. Our merchandise is produced by licensed vendors.
Q. Are your designs Iron printed?
A. No. Our designs are Silk Printed. They can be washed numerous times without damaging the picture.
Q. Do you have size charts?
A. Yes. Size Charts.
Advertising, Selling with PunkRockLand.com
Q. Would it be possible to sell my items with PunkRockLand.com?
A. Yes. Please contact us via email. Include your name and contact information.
Q. I would like to place a banner on PunkRockLand.com pages.
A. Please contact us via email. Include your name and contact information.